Talk to us

We’re a small, parent-run team in Bengaluru and we read every message ourselves.

WhatsApp (fastest): +91 80504 62424 – sizing help, order updates, exchanges
Phone: +91 80504 62424
Email: shishuvastra2424@gmail.com
Instagram: @shishu_vastra

Hours: Monday to Saturday, 10 AM – 6 PM. We aim to reply within 24–48 working hours.

Address: Sree Vatsam, 1st Main, 4th Cross Road, Wasa Layout, Doddanekundi, Marathahalli, Bengaluru – 560037, Karnataka

Size Finder · Exchange policy · Shipping policy · Track your order

Frequently asked questions

How do I choose the right size?

Use our Size Finder: pick your child's age or height and it suggests the size. Babies grow fast, so if your child is between sizes, pick the bigger one. Still unsure? WhatsApp us on +91 80504 62424.

How long does delivery take?

Orders are packed in 1–2 working days and shipped from Bengaluru. Our courier does not pick up on Sundays, and orders packed after 12 noon are picked up the next working day. Use Check delivery date on any product page to see the expected date for your pincode. Tracking details are sent once your order ships.

Is shipping free?

Yes, shipping is free on orders above ₹1,499 anywhere in India. Below that, the shipping charge for your pincode is shown at checkout.

Do you offer Cash on Delivery?

Not at the moment. We accept prepaid orders through UPI, cards, net banking and wallets, processed securely by Razorpay.

Can I exchange a product?

Yes. You can request an exchange within 7 days of delivery if the size does not fit, the colour is very different from the photos, or the product is damaged or incorrect. Items must be unused with tags and original packaging. See the exchange policy.

Do you offer returns or refunds?

We offer exchanges only. If the size or product you want is not available, we issue store credit valid for 6 months.

How do I track my order?

You will get tracking details by SMS/email once your order ships. You can also log in to your account to see your orders, or WhatsApp us your order number.

How should I wash the clothes?

Gentle machine wash or hand wash in cold water with a mild detergent, wash dark colours separately, and dry in shade. Check the care label on each product for specific instructions.

Grievance Officer

Shishu Vastra is a sole proprietorship owned by Sreenidhi G. If you have a complaint about an order, a product or this website, please contact our Grievance Officer:

Name: Sreenidhi G (Proprietor)
Email: shishuvastra2424@gmail.com
Phone / WhatsApp: +91 80504 62424
Address: Sree Vatsam, 1st Main, 4th Cross Road, Wasa Layout, Doddanekundi, Marathahalli, Bengaluru – 560037, Karnataka

We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.

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